“Dear Nikki, I know it's been a while since we talked, but I've been on vacation the whole month of July! I took an awesome road trip home to Pennsylvania and Ohio to see my family and my wife's family before I go to Korea in September. I didn't forget what you said about pictures and comments for your website... I certainly have gotten a lot of compliments on the guitar and the strap. I love the appearance of the strap. The combination of the denim and leather really looks cool and it's very comfortable to wear. I've gotten lots of great comments on the looks of the strap.... Just to let you know, I've since decided to retire the Washburn, but I'll be putting the strap on a nice Takamine cutaway acoustic-electric I saw about two weeks ago. I'll be taking the new guitar to Korea with me.”

The photo titled "Wedding Group" was taken on July 12,2003 on the occasion of my mother's wedding to Robert Maury, both of Taylor, PA. Mom asked me to play "The Battle Hymn of Love" by Kathy Mattea for her. Of course, I agreed. I thought the song would sound better if more people were involved, so I asked my brother-in-law, Greg Polk, if he would help me out. While I played the song (capo up 2), he did a nice little arpeggio accompaniment (capo up 5) that added a great spin to the song that I hadn't even thought of. Accompanying Greg and I are, Laura Polk (my sister), and Emma Fryer (my niece). (Photo by Bill Mayfield)

The photo titled "Felix's Guitar" is the Washburn D12S I brought with me to The Academy of Country Music Awards Show back in May. It was signed by Lonestar, Sara Evans, Deana Carter, Martina McBride, Kenny Chesney, Randy Owens (from the country group Alabama), and Carolyn Dawn Johnson. I've been huge fans of all of them, but now even more so since they signed my guitar. The photo was taken in Early June, 2003. (Photo by Felix Vallone, Jr.)

The third photo, titled "Greg and Felix" was taken on the 13th of July at my dad's house. Greg and I were asked by my dad, Felix Sr. and his wife, Janet to play the song "Battle Hymn of Love" while we were having a barbeque. (Photo by Janet Vallone)

Regards, Felix V. Vallone, Jr.
Sergeant First Class
United States Army
Fort Bliss Public Affairs

 

“Hi Terry. I received the straps late last week. Many thanks, they are very nice as I suspected they would be! They are a little more substantial in weight than the ones I purchased previously. Take care and good luck getting this product to the people who love their instruments!”

Robert Ward, Charlotte, NC

“Nikki, I received my strap last Tuesday. I like it very much. I was leery of buying something I hadn't seen, but your website provided enough pictures to let me be certain of what I was getting. The review link was also informative. I want to compliment you on the way you run your business. The product is of high quality, the people are friendly, and the information you provide is thorough and clear. I'm especially impressed with the last element. I'm a high school English teacher and often find that people's verbal communication skills are weak. That's simply not true of the people in your company. Thanks again for a great strap, and best wishes for continued success.”

Jim Heup, Aurora, IL

“Hey Terry, The verdict is in and I love the strap. The unique design, superior crafting and high quality of the materials all show through in the finished product. The leather is soft, supple and extremely comfortable. I have had the strap for only three weeks and have already received dozens of compliments. Many people come up to the bandstand to get a closer look. Probably the nicest compliment I've received to date was, "Wow, that guitar strap is a work of art!"

A good friend with a digital camera took photos of our band (Two For Tunes) playing a house party last weekend. She also took a nice close shot of me and my Tiki Strap. (Sorry about the unbuttoned shirt, it was hot!) I think you will agree that the Tiki strap adds to our tropical flavor.

By the way, we caught that "Buffett" fella on tour in Camden, New Jersey on July 1st. (It was our sixth JB show!) Sure enough, Jimmy was wearing his Action Custom Straps throughout the concert. The Tiki straps were ideal for the "Tiki Time Tour". They even had two-story, talking Tikis framing the stage. It was a classic trop-rock concert.

Terry, your work is being admired by people around the world, you must be very proud. My thanks to you, Nikki and Dena for making me this wonderful guitar strap.”

Best regards,

Tom Shaw, Wayne, New Jersey

“Hi Terry, First, I want to apologize for taking so long to write, and second, I want to THANK YOU so much for the wonderful camera strap!! It exceeded my expectations and I am absolutely in love with it!! The quality is exceptional and I haven't put my camera down since I got it. I don't have pictures of myself with the strap yet, however, I'm sending you someone far cuter!!! This is my oldest granddaughter, Aidan (she'll be 3 in July, but she'll tell you she's already 3). She loves my camera as well!! As you can see, she enjoyed it very much. I hope these pictures work until I can get you some of myself.

Again, THANK YOU so much!! You really outdid yourself! I'm saving for the whipsnake strap next! Talk to you soon and it's been such a pleasure dealing with you.”

Sincerely, Robin Johnson, Satellite Beach, FL

Thank you, Robin! How cute is this picture?!

“Hey Terry. No, No problems this time, Just dropping you a line to say thanks, I got my strap today, It is magnificent, definitely worth going half way around the world for. It is everything a good guitar strap should be and worth every penny. The leather is gorgeous. Thanks again for all your help. I'll definitely be back for more.”

Kevin Cassells, Bailieoro, Co Cavan, Ireland

“Nikki - My husband really loves his guitar strap, and when others check out his guitar they notice the strap. I was nervous at first about ordering online, but your product is better than described, and the quality and workmanship are evident. If anyone thinking of purchasing a strap from you is reticent, they should fear nothing- your straps are so nice, they are truly works of art. I don't even play guitar and I want one of your straps! Your quick emails and quick service did no go unnoticed, either. Thanks so much, and I look forward to future purchases. Please quote me on this.”

Regards, The Evil Shannon B, Woodbury, MN

“Hi Terry; the straps arrived this morning. The "Timberland" is on an all Mahogany Martin 000-18S. If I gave an artist a month, they couldn't have matched the colors better. Is it OK to be in love with your guitar and it's strap? The Painted Python is on a figured maple body Tennessee Crafter single cone resonator. A friend freaked when he saw it and said he had to have one. I gave him your name and website (only after he swore the he would order a different color ... I want to be the only one around here with that color ... LOL). As far as the new leather is concerned; I like them both very much ... If I had to make a choice, it would probably be the new leather. Thanks for overnighting them, and I appreciate the discount. I now have nine guitars and 20 straps, but I have finally figured out 'how many guitars and straps that I need' ........... ONE MORE !!!! LOL. Thank You, Terry (It's comforting to know that there are still caring craftsmen available) I'll talk with you again, soon.”

Bob Geller, Matlacha, FL

Customer Comments Page 4